STR - Addresses & Comm. Rules Tab
'Communication Rules' provide a 'student-centric' way of defining precisely how different areas of your school communicate with parents. They are especially useful for communication with split families and for families with students who have multiple parenting arrangements.
For more information, refer to ‘How to Handle Split Family Arrangements’.
By default, all of the address blocks for the original parent record for this student will be displayed. The original parent record for this student is the one that is set up in the 'Parent Code' field on the 'General' tab.
If the 'Multi Parenting Arrangements' flag on the 'General' tab for this student is set to 'Yes' then it is possible to add multiple parent records. To add a second or third parent record, click the 'Add Parent' button. This documentation refers to these as additional parent records.
For each parent record, you can then define the precise rules | |
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Tag / Relationship Tag | When the Staff View rule is selected for the 'Parent/Caregiver 1' or 'Parent/Caregiver 2' address block, the program will display the 'Relationship Tag' from the Community 'Relationship' record to indicate the relationship between this student and the parent (e.g. Biological, Step etc.). Click the 'Edit' link to update the 'Relationship Tag'. The 'Relationship Tags' that are available have been set up by your school in program Community Plus > Setup Information in 'Relationship Tags'. |
Call Order | Call Order is a visual prompt that displays after the Parent/Caregiver’s names in the following places: If Parents/Caregivers have a preference on the order in which contacts should be called in certain situations, enter the sequential Call Order for each Parent/Caregiver. Note that Communication Rules do not apply to Call Order, as those rules relate to Email, SMS and Notification communications. |
Excl Addr Coll / Exclude Address Collection | Tick this box if the address block should be excluded from the /wiki/spaces/KB/pages/259165255 export, such as for international address blocks. |
Staff View / Staff Kiosk View In version v01.059.10.200, this option was renamed from 'TK View' to 'Staff View'. | Tick this box to indicate the address blocks that are:
If this student record has a 'Multi Parenting Arrangements = Yes' then you must select this rule for at least one 'Mother' or 'Father'. If the 'Parent/Caregiver 1' and/or 'Parent/Caregiver 2' address blocks contain accurate data, it is recommended to display these addresses to the teachers rather than the 'Correspondence' address blocks. This will allow the teachers to view individualised parent phone numbers, emails etc. |
Lives With / Student Lives With | Use this rule to indicate the parent(s) who a student lives with, in a 'Multi Parenting Arrangement'. Any address block that has this rule and the 'Staff View' rule ticked, will display in Staff Kiosk program Student > Parent / Address Details with a 'Student Lives with' indicator. If a student lives at two addresses (in a 'Multi Parenting Arrangement), you can tick this rule for more than one address. |
Emer Cont / Emergency Contact | Any address block that has this rule and the 'Staff View' rule ticked will display:
It is also available as a selectable option on:
You must select at least one address block for 'Emergency Contact'. |
Staff Corr / Staff Kiosk Correspondence In version v01.059.10.200, this option was renamed from 'TK Corr' to 'Staff Corr'. | Use this rule to indicate the parent(s) who are to receive correspondence for this student that is generated in the following programs:
For most parent records, it is recommended that you select the same addresses for the ‘Staff Kiosk Correspondence’ rule' as ‘Staff Kiosk View’ rule. An example of where it may be different is a parent for whom the school does not want the automated communications (that come out of Staff Kiosk) going to, but the teachers still need to view the parent's details. |
TASS Corr / TASS.web Correspondence | Use this rule to indicate the parent(s) who are to receive correspondence for this student that is generated using:
This rule is also used in various other TASS.web programs that allow a runtime choice of parent addresses. This rule also determines the parent address that will be displayed in the student picker for this program (and other student programs). |
Acad Rpts / Academic Reports | Use this rule to indicate the parent(s) who are to receive academic reports for this student that are generated in the following programs:
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Attend / Attendance | Use this rule to determine:
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