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Notifications

Overview

The ‘Notifications’ program lets schools create and manage notifications and SMS for students, parents, and staff across Student Café/Orbit, Parent Lounge/Orbit, and Staff Kiosk/Orbit, with all communications logged for tracking and reporting. It also provides tools to list recipients and acknowledgements, view and edit past messages, and requires appropriate security permissions and an SMS gateway setup for SMS functionality.

It can be accessed by navigating to Staff Kiosk Staff > Notifications.

From here you can:

  • Create Notifications that will become visible to students in Student Café and Student Orbit.

  • Create Notifications that will become visible to parents in Parent Lounge and Parent Orbit.

  • Create Notifications that will be delivered to parents' mobile phones through the school's mobile app.

  • Send a copy of Student and Parent Notifications to staff, which will become visible in the Staff Kiosk and be delivered to staff members' mobile phones through the Staff Orbit app.

Click here for an Administrator Note

To use Push Notifications, the school must hold a 'Mobile App' API licence and deploy a mobile app through a TASS Integration Partner. Refer to the TASS API Setup Checklist for more information.

  • Send an SMS to students.

Click here for an Administrator Note

You must have set up a TASS SMS or Streetdata SMS gateway account to use this functionality. Refer to SMS Notification Setup Checklist.

  • Send an SMS to parents.

  • Log Notifications and SMS messages sent to students and/or parents into a Communication Log.

Click here for more information on the Communication Log.

The Communication Log tracks communication details, including recipients and whether they viewed the message.

View a student's Communication Log via Staff Kiosk at Student Profile > Communication Log or TASS.web at Student Admin > Student Records > Student Information > Students on the ‘Communication Log’ tab.

The parents' Communication Log is integrated into the Student Log in Staff Kiosk under Student Profile > Communication Log. To view parent communications, click the ‘See More’ button and review the ‘Recipient Info’ column. TASS.web users can also access the parent communication log via TASS.web Student Admin > Parent Records > Parent Information > Parents on the ‘Communication Log’ tab.

View a staff member's Communication Log in Staff Kiosk at Staff > Staff Details > Communication Log.

Notifications sent to Parent Orbit and Staff Orbit devices are visible via the ‘Communications Logs’ in TASS.web System Admin > Orbit > Orbit Dashboard.

  • Produce a list that displays the students and parents who received Notifications and/or SMS.

  • Produce a list that shows the students and parents who have acknowledged receipt of a Notification.

  • View existing Notifications and SMS that have been sent in a read-only format.

  • Edit existing Notifications.

Important!

The ability to send an individual SMS or a group (Bulk) SMS are dependent on your security permissions. The ability to create a single Staff Kiosk Notification or a group (Bulk) Staff Kiosk Notification are dependent on your security permissions.

Click here for an Administrator Note.

Use TASS.web System Admin > Users > Portal Security Permissions to create Staff Kiosk User Roles and to assign teachers into them. It is important to follow the steps outlined in the TASS knowledge base for that program.

SMS messages may be delayed during network congestion, such as during natural disasters or other events. For critical and urgent communications, please consider using multiple communication methods, such as app push notifications, Parent Lounge alerts, emails, calendar entries, or posting information on your school’s website.

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