The ‘The field must not be empty' error may occur during the Payday Super Workflow after the 'Upload SAFF’ action uploads the SAFF file to OZEDI via the API gateway.
This error occurs when a Superannuation Fund lacks specific details. Start by addressing the error shown directly above this error on the ‘Payday Super Errors’ screen; resolving it should fix the 'The field must not be empty’ errors.
This message may appear multiple times if the missing information affects several employee super records
Example
For example, the Super Fund lacks a USI. Updating the USI (as per the error listed above on the ‘Payday Super Errors’ screen) will resolve these errors.