Support

Need Help?

Get in contact with us.

Log a request or give us a call.

For information on TASS Support, you can find the Helpdesk Service Level Agreement in the TASS.web toolbar (under your username). 

How do I create an emergency support ticket when TASS is unavailable?

TASS Administrator?

If you're a TASS Administrator and require access to requests submitted by other users at your school, your Business Manager or Principal can complete this form to arrange access.

TASS Hub Administrator Access

Update Email Preferences

Click here to update your email preferences and add yourself to our mailing list for product news, release notifications and more.

This will help you stay on top of your inbox and ensure you are only receiving things relevant to your role.

If you're already on our mailing list, you'll be sent an email with options for updating your subscription preferences. 

Customer Success

Our TASS Customer Success team aims to work proactively to ensure your school sees value from day one and helps you unlock the potential of your investment. Our Customer Success team works alongside our expert Customer Care team to help schools get the most out of their TASS solution. These dedicated professionals bring deep expertise in education, technology, and customer support. More than just problem-solvers, they are proactive partners committed to your school’s success.

Read more about How Customer Success helps your school thrive.