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Setting up Parent Lounge Video

This four-part video series will cover the following topics:  

  • Enabling Parent Lounge functionality

  • Setting up the Parent Lounge Homepage

  • Defining 'Pay Account' settings in Parent Lounge

  • Configuring Parent Lounge Settings

  • Activating secondary TASS Portals

  • Customising the look and feel of Parent Lounge 

Refer to How to Setup and Implement Parent Lounge for detailed, current step-by-step guidance, including information on new features introduced since these videos were filmed.

This video refers to the ‘Teacher Kiosk’ portal, which has since been renamed ‘Staff Kiosk.’

This video refers to the ‘Teacher’ menu, which has since been renamed ‘Staff.’

Setting up Parent Lounge - Part 1

This video walks administrators through Part 1 of setting up Parent Lounge after upgrading to version 43.3, focusing on activating new functionality and reviewing existing settings for schools that already had Parent Lounge in place. It introduces the refreshed Parent Lounge interface, including the new homepage layout, top menu, homepage menu navigation, branding options, and image carousel. The video then demonstrates how to enable parent access to new menu options using Staff Kiosk, how to use TASS.web online help and checklists to guide the process, and how to configure the Parent Lounge homepage by setting welcome messages, slider behaviour, visible menu items, display names, and menu order so parents see relevant information immediately after logging in.

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00:02 - Overview of the version 43.3 upgrade and Parent Lounge setup
00:28 - Logging into Parent Lounge to review the new interface
00:49 - Branding options: logo and banner images
01:03 - New navigation: top menu and homepage menu
01:32 - Homepage image carousel overview
02:03 - Recommended setup approach and using online help
02:41 - Accessing Parent Lounge setup checklists in TASS.web
03:24 - Step 1: Enabling new top menu options for parents
04:03 - Managing parent access via Staff Kiosk
04:45 - Using online help to understand menu options (eDiary example)
06:11 - Making menu options available to parents
06:35 - Viewing enabled options in Parent Lounge
07:12 - Top menu versus homepage menu access
08:31 - Step 2: Setting up the Parent Lounge homepage
09:12 - Configuring welcome messages
09:49 - Image slider behaviour and transitions
10:50 - Homepage menu items, labels and ordering
12:27 - Reviewing homepage changes in Parent Lounge

Setting up Parent Lounge - Part 2

This video is Part 2 of the Parent Lounge setup series after upgrading to version 43.3, focusing on the financial configuration of the “Make a Payment” parent account page in Parent Lounge. It explains how schools using online payments must update parent account parameters in TASS.web, so published statements display correctly to parents, including balances, discounts, voluntary building funds and additional levies. The video walks through selecting statement display options, publishing existing statements to Parent Lounge, correctly unflagging and re‑flagging transactions, and validating the parent experience on the payment page. It also highlights important changes required for future auto account billing runs, including mandatory statement publishing, updated flagging procedures, and new tools for managing published statements, ensuring parents see accurate financial information and can pay with confidence.

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00:02 – Overview of Part 2 and financial setup focus
00:19 – Make a Payment page overview in Parent Lounge
01:24 – Why publishing statements is critical after upgrade
02:17 – Step 3: Reviewing pay account settings
03:19 – Choosing which statements parents can view
04:19 – Importance of publishing statements for building funds
05:24 – Reviewing flagged vs unflagged transactions
06:56 – Using the new unflag transactions option
07:54 – Preparing to republish parent statements
08:24 – Using statement templates and key billing dates
09:28 – Publishing statements to Parent Lounge
10:12 – Re‑flagging transactions after publishing
10:53 – Reviewing the updated Make a Payment page
11:55 – Discounts, levies and statement visibility explained
12:37 – Changes to receipt delivery for parents
13:08 – Required changes to future auto account billing
15:38 – New tools for managing published statements
17:27 – Summary and key takeaways

Setting up Parent Lounge - Part 3

This video is Part 3 of the four‑part series on setting up Parent Lounge after upgrading to version 43.3, and focuses on reviewing and configuring key Parent Lounge settings for schools that already had the portal in place. It guides administrators through Step 4 of the upgrade checklist in TASS.web, covering password reset options (including when reset links are available or restricted by single sign‑on), notification settings for password changes, and the configuration of the Parent Directory. The video demonstrates how parents access and control directory visibility, explains the use of disclaimers and filtering by campus or year group, and then walks through Steps 5 and 6, which involve enabling external portal access such as Sports Fixtures and Results or the Business Directory via Product Activation Maintenance, typically in collaboration with IT staff.

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00:08 - Overview of Part 3 and checklist progress
00:27 - Accessing upgrade help checklists in TASS.web
00:57 - Step 4: Reviewing Parent Lounge settings
01:36 - Password reset options in Parent Lounge
02:19 - Reset limitations with single sign‑on or LDAP
02:47 - Using online help for password reset scenarios
03:35 - Password reset notifications and contact details
04:05 - Parent Directory overview
04:26 - Accessing the Parent Directory in Parent Lounge
04:47 - Limiting directory visibility by year group
05:27 - Configuring disclaimers and search filters
06:35 - Steps 5 and 6: External portal access setup
06:56 - Product Activation Maintenance overview
07:21 - Enabling Sports Fixtures and Results
08:13 - Summary and next steps

Setting up Parent Lounge - Part 4

This final video in the four‑part series shows how to customise the look and feel of Parent Lounge so it aligns with your school’s branding and provides a polished, consistent experience for parents. It demonstrates the full process of configuring logos, banners and homepage image sliders, including recommended image sizes, upload options and activation controls, before moving on to applying colour schemes using the Product UI Maintenance tools in TASS.web. The video explains the different display options for logos and banners, how to create seamless visual transitions across devices, how to manage slider images with captions and ordering, and how to apply and refine colour themes (including auto‑adjust themes and transparent toolbars) to ensure the portal feels like a natural extension of your school’s systems.

Want to skip ahead? Click here for timestamps.

00:03 - Overview of Parent Lounge customisation options
00:33 - Areas of the portal that can be branded
01:57 - Step 7: Customising colours, logos and image sliders
03:05 - Logo and banner display options explained
04:26 - Preparing banner images and recommended dimensions
05:26 - Uploading and enabling banner images
06:49 - Matching background colours for seamless display
07:51 - Preparing homepage image slider graphics
08:44 - Uploading slider images, captions and sort order
10:31 - Applying colour schemes using Product UI Maintenance
11:47 - Using auto‑adjust themes for consistent styling
13:56 - Making the toolbar transparent
14:40 - Final review and next steps

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