Communication Log

Overview

All communications generated from Staff Kiosk are recorded in a Communication Log.

The Communication Log allows you to track and monitor the details of communications, including who they have been sent to and, in some cases, whether the recipients have viewed them.

There are potentially 4 different types of communication displayed in this screen:

Emails (generated from various programs in Staff Kiosk).
Notifications (generated using program Staff > Notifications).
SMS (generated using various programs in Staff Kiosk and TASS.web).
Notes (entered using a 'Note Category' that has been flagged for inclusion in the Communication Log).

This section of the student profile:

Displays a list of the last 10 communications for this student.
Allows you to preview an email that has been sent by clicking the 'magnifying glass' icon.
Allows you to view who sent the communication by hovering over the 'Info' icon.
Displays a list of all communications for this student (use the 'See All' button).
Allows you to search for a subset of communications for this student (use the 'See All' button).
Allows you to view who the communication was sent to (students, parents and/or external recipients).
Allows you to view who the communication was sent by.
Allows you to view if email and notification communications have been viewed by recipients.
Allows you to print a report based on your selections (use the 'See All' button).

To sort by a column from the 'See All' button, click on the column heading. To sort by columns hold down the 'Shift' key and click the second and subsequent columns.

User Access

The email communications that you have access to is dependent on your security permissions.

Click here for an Administrator Note.

Communication Log email categories are set up in TASS.web program System Admin > Utilities > Email Settings on the 'Categories' tab.

You can nominate the email categories that are visible to teachers when viewing records in Staff Kiosk program Student > Communication Log using TASS.web program System Admin > Users > Portal Security Permissions.

Teachers/non-teachers will be able to send emails using any email category that they have permission to view.

The permissions that control the email categories that can be viewed are prepended with [Email Category] in the 'Student' section.

To allow teachers to send emails using any email category (not just the ones they can view), use the 'Send Email to all Categories' permission in the 'Other Permissions' section.