Updating your Address Information Video
This video shows parents how to update their address and contact details online using Parent Lounge, demonstrating the end‑to‑end process from a parent’s perspective. It walks through navigating to the Update Address Details option, reviewing the address blocks that the school has enabled for online editing, and updating residential address information after a change of address. The video also covers updating contact details such as mobile phone numbers, opting in to SMS communication, submitting the changes, and explains what happens next—confirmation via email, followed by school review and approval before the updates take effect in the system.
Distribution Link
To share this video with students or parents, use this link:
https://tassweb.vids.io/videos/7c9bdab4181be5c4f4/updating-address-information-in-parent-lounge
Refer to 'Can I share TASS Video Library content with students and parents?' for details on sharing this content.
To start the video, click the 
‘Play’ icon.
To enlarge the video, click the 
‘Full Screen’ icon, or use Ctrl and + to zoom in, and Ctrl and - to zoom out.
To enable subtitles, click the 
‘Closed Captions’ icon and select ‘English’.
To adjust the speed of the video, click the 
‘Settings’ icon, then select your preferred ‘Speed’.
Related Resources
PAR - Parents > Address Tab
PAC - Parent Account Inquiry > Address Tab