Why can't Staff view GL Accounts when creating a Requisition?

The GL Account Responsibility has been set up for the user.

Go to TASS.web Finance > General Ledger > Account & Journal Info > Accounts.

Enter your search criteria. In the ‘Account Code’ field, select the GL Account Code, and click ‘Go’.

Click ‘View’ in the Action column for the account in question.

Navigate to the ‘Responsibility’ tab, and ensure the correct ‘User Code’ has been selected and the user has the minimum ‘Responsibility Level’ of 2 to 'Raise PO Requisitions'.

For more information, refer to the ‘Responsibility Tab' section of the Accounts article.

The GL Account has users allocated to approve requisitions.

Go to TASS.web Finance > General Ledger > Account & Journal Info > Accounts.

Enter your search criteria. In the ‘Account Code’ field, select the GL Account Code, and click ‘Go’.

Click ‘View’ in the Action column for the account in question.

Navigate to the ‘Responsibility’ tab, and ensure user(s) have been assigned to approve requisitions with the appropriate limit(s).

Up to 4 Requisition Approval Levels can be specified in TASS.web Finance > Purchasing > Setup Information > Purchasing Setup.

The user has the required User Security Permissions.

Go to TASS.web System Admin > Users > Portal Security Permissions.

Select ‘Edit’ in the Action column for ‘Teacher Kiosk’.

Select either the User Role in question or search by Individual User and review their permissions for ‘Requisitions’.

Ensure the permission for ‘Requisitions’ is ticked in the ‘Accessed via Homepage’ or ‘Accessed via Top Menu’ column.

The GL Account has a Budget Amount entered.

Go to TASS.web Finance > General Ledger > Account & Journal Info > Budgets.

In the ‘Ledger Search’ section, enter the ‘Year’ and ‘Budget Number’ related to the GL Account, then select ‘Go’.

Search here for the General Ledger Account related to the Requisition being attempted. Ensure there is an ‘Annual Budget’ amount. If there is no value in the ‘Annual Budget’ column, then no budget has been allocated to it.

Users can still submit requisitions for GL accounts with an annual budget of $0.00, provided that the option ‘Allow requisitions against GL accounts with zero budgets’ is enabled. This setting can be found in TASS.web under Finance > Purchasing > Setup Information > Purchasing Setup on the ‘Parameters’ tab.

The Supplier is configured for use in the Staff Kiosk, and a default GL Account has been assigned.

Go to TASS.web Finance > Accounts Payable > Supplier Information > Suppliers.

Search for the Supplier in question, select their account and click ‘View’.

On the ‘General’ tab, ensure the ‘Use in Teacher Kiosk’ checkbox is selected.

On the ‘Account Info' tab, ensure the appropriate General Ledger Account has been entered.