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Communication Rules Demonstration Video

This video explains the concept of communication rules in TASS, which determine how parents and guardians are contacted across TASS.web and Staff Kiosk. It highlights the importance of correctly setting up these rules for each student, covering simple family structures and complex multi-parenting arrangements. The video demonstrates how communication rules affect visibility in Staff Kiosk, emergency contacts, and the distribution of emails, SMS, academic reports, and attendance notifications. It also emphasizes customization options for different family scenarios and provides guidance on where to find detailed setup instructions and professional support.

This video references the ‘TK View' and ‘TK Corr' Communication Rule. From v01.059.10.200, these rules were renamed to 'Staff View’ and 'Staff Corr’.

Want to skip ahead? Click here for timestamps.

  1. 00:04 – Introduction to communication rules and their purpose

  2. 00:16 – Importance of understanding and training options

  3. 00:31 – How communication rules are set up in TASS.web

  4. 00:53 – Example 1: Nuclear family setup

  5. 01:10 – Address blocks and emergency contact details

  6. 01:53 – Explanation of TK view and its role in Staff Kiosk

  7. 02:29 – Emergency contact display and configuration options

  8. 03:09 – TK correspondence for email and SMS communications

  9. 03:40 – Rules for admin and finance communications

  10. 03:56 – Academic reports and attendance communications

  11. 04:06 – Example 2: Simple split parenting arrangement

  12. 05:29 – Example 3: Complex multi-parenting arrangement

  13. 07:09 – Call order and its importance in Staff Kiosk

  14. 07:29 – Example 4: International student with homestay guardians

  15. 08:50 – Summary of flexibility and complexity in communication rules

  16. 09:01 – Where to find detailed guides and professional support

To start the video, click the image-20250617-051747.png ‘Play’ icon.

To enlarge the video, click the image-20250617-051554.png ‘Full Screen’ icon, or use Ctrl and + to zoom in, and Ctrl and - to zoom out.

To enable subtitles, click the image-20250617-055720.png ‘Closed Captions’ icon and select ‘English’.

To adjust the speed of the video, click the image-20250617-055949.png ‘Settings’ icon, then select your preferred ‘Speed’.

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