Change Requests
FAQs regarding custom reports and stylesheet change requests.
What is a 'Modification Request' for an Academic Report?
A chargeable service completed by the TASS Professional Services team.
We alter your stylesheet to change the formatting (look and feel) of your Academic Report.
How do I submit a Change Request?
Once you have determined what you would like, contact TASS Professional Services with the following information:
Change requirements (including any samples).
Printing/generating date.
Saved Configuration you're currently using.
We will review your requested changes and provide you with a quote.
What are the deadlines for submitting change requests?
If you would like TASS to give you a hand, the Semester 2, 2024 deadlines are:
New Stylesheets: 9th November 2024
New Custom Reports: 9th November 2024
Stylesheet Modifications: 22nd November 2024
What if I miss the deadline?
Unfortunately, we cannot accept any requests for changes that come in after the deadlines.
If you get stuck, we have a number of Advanced Stylesheet tutorials in the Video Library which will guide you through how to make adjustments yourself.
If you have specific questions, you can always contact our Customer Care team for help!
What if I'm making my own changes?
That's great! We recommend checking out the Advanced Stylesheet tutorials in the Video Library to get you started.
We also suggest that you generate a sample report well in advance of your final report distribution date, just to check and identify any last-minute formatting changes that may need to be made.
Is the procedure the same for a Custom Report?
You won't have a 'Saved Configuration' but you may have multiple menu items under the CUSTOM Report heading e.g. Yr 11 Semester, Junior Report.
The request you submit must include a sample, the menu name and specifics such as measurements and font style/s.